Home Return & Refund Policy Return & Refund Policy The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. ZGEAR will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 15 WORKING DAYS after the confirmation. Please return your purchase to the following address: ZGEAR ENTERPRISE 35 Tai Seng Street #01-01 Tata Communications Exchange Singapore 534103 Please contact us at email@example.com or +65 6309 3054 if you have any questions or doubts.